-The Buyer complains that the goods were not delivered.
-The Buyer complains that the goods were not as described in the Merchant’s website.
-The Buyer complains that he/she didn’t place this order.
-The Buyer complains that his/her credit card was stolen or lost or complains for any other reason.
When a Refund is requested, E-Mall contacts the Merchant for details and evidences, if not properly provided, E-Mall will refund the order.
